You can may be able to make small changes if we have not begun production or have just started. Contact us ASAP if you may want to make a change.
Sometimes. If we aren’t too busy we can accommodate a rush order. Rush orders are an additional $20CAD. Generally a rush order will bring the production time to around 3-4 weeks. Please contact us prior to purchasing to see if we can do a rush order.
Of course. If it’s doable, we will do it. Contact us and we will discuss your options. Additional charges may apply depending on the complexity of the customization. If it won’t take us any more time or materials than usual, we won’t charge you extra :).
We sure do. Refer to the padding and stitching page for more detailed information on the different options and pros and cons of each option.
There are many details involved in custom made items. Some things you can think about before contacting us would be designs, colors, needs or functionality. If you have pictures or drawings of what you may like, feel free to pass them along to us. A picture is worth a thousand words! Not to worry if you’re not too sure what you want, we’re here to help you and work together to create a custom item you will love.
We generally do not accept returns or exchanges, especially on custom items. If there is a manufacturing defect then contact us.
We sure are!
Facebook: www.facebook.com/appaloosaleather
Instagram: @AppaloosaLeather
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Contact us. If you have designs or ideas in mind let us know. We will generally ask you to measure your stock so it is customized to fit perfectly. We have instructions on how to do that on the custom buttstock covers page.
Please refer to the ‘mounting the sling‘ page for instructions on how to mount your sling. Still not sure how? Contact us, we’re happy to help
Take a look at our leather care page. If you still have questions, don’t hesitate to contact us.
Contact us, either through the contact page, email info@appaloosaleather.com or phone 1-604-603-2730
Cancellations can be made within 24 hours of ordering. Contact us ASAP.
We base our prices on complexity of the custom product, how much materials will cost us, and how long it takes us to make it. We try to make our products as affordable as possible while giving you a high quality, durable product.
Unfortunately, we do not have a storefront at this time. We do most of our transactions online.
This can vary depending on how busy we are. Please visit the homepage for current production time. Production time starts when the order is made. It does not include shipping time.
Shipping time varies depending on your country and which shipping method you have chosen. Visit the shipping page for more information specific to your country. Rush orders may be available (for an additional fee) depending on how busy we are. Contact us for more information.
Not really. We use full grain leather. We like it because it is the strongest kind of leather. If you were to buff away the imperfections on the top layer of leather, you would be taking away the stronger part of the leather. Besides, we think the scars and imperfections give each product character and uniqueness. Learn more about types of leather
The leather we use the most is full grain vegetable tanned leather. However occasionally (or on special request) we use over types of leathers. Learn more at the ‘about leather‘ page.