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FAQs Archive - Page 2 of 2 - Appaloosa Leather Inc

Q: Where are you located?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" padding_top="" padding_bottom="" padding_left="" padding_right=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" background_position="left top" background_color="" border_size="" border_color="" border_style="solid" border_position="all" spacing="yes" background_image="" background_repeat="no-repeat" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="0px" margin_bottom="0px" class="" id="" animation_type="" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" min_height="" hover_type="none" link=""][fusion_text] We're based out of Vancouver, Canada. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Can I change my order?

You can may be able to make small changes if we have not begun production or have just started. Contact us ASAP if you may want to make a change.

Q: How do I care for my leather product?

Take a look at our leather care page. If you still have questions, don't hesitate to contact us.

Q: How long does it take before my custom item will arrive?

This can vary depending on how busy we are. Please visit the homepage for current production time. Production time starts when the order is made. It does not include shipping time. Shipping time varies depending on your country and which shipping method you have chosen. Visit the shipping page for more information specific to your country. Rush orders may be available (for an additional fee) depending on how busy we are. Contact us for more information.