I need it sooner, are rush orders available?
Sometimes. If we aren't too busy we can accommodate a [...]
What is your exchange and return policy?
We generally do not accept returns or exchanges, especially on [...]
How do you determine prices on custom orders?
We base our prices on complexity of the custom product, [...]
Is there somewhere I can physically see your products?
Unfortunately, we do not have a storefront at this time. We [...]
Where are you located?
We're based out of Vancouver, Canada. [...]
Can I change my order?
You can may be able to make small changes if [...]
Can I cancel my order?
Cancellations can be made within 24 hours of ordering. Contact [...]
Are you on social media?
We sure are! Facebook: www.facebook.com/appaloosaleather Instagram: @AppaloosaLeather Twitter: @AppaloosaL Pinterest: [...]
How long does it take before my custom item will arrive?
This can vary depending on how busy we are. Please [...]